Terms of service

    The plain-language version: what you are buying, what it costs, how billing works, and what each of us is responsible for.

    Last updated July 15, 2026

    Who this agreement is between

    This agreement is between you and OramaSearch, Inc., a Delaware corporation ("Orama", "we").

    What the services are

    These terms cover the site and Orama Cloud Pro, and each product carries its own terms where it needs them.

    Accounts

    You are responsible for your account and for the activity under it. An account is created when you complete payment.

    Fees and billing

    Fees follow the published Cloud Pro pricing: a flat monthly plan billed month to month, an annual prepay option, and a one-time onboarding fee. The exact amounts are shown at checkout, before you pay.

    Trials and money-back

    There is no free trial. New Cloud Pro subscriptions carry a 14-day money-back guarantee: request a refund within 14 days of your first payment and we refund it in full.

    Cancellation, refunds, and proration

    You can cancel at any time. Cancellation stops future billing; the subscription stays active until the end of the paid period. Beyond the 14-day money-back guarantee, payments already made are not refunded and are not prorated.

    Taxes, currency, and regions

    Purchases are available worldwide. Prices are in US dollars and exclusive of taxes; applicable taxes are calculated and collected at checkout where we are required to do so.

    Acceptable use

    Your use of the service is also governed by our acceptable use policy.

    Your content and intellectual property

    Your content stays yours. You grant us only the rights we need to provide the service, and we claim no ownership of it.

    Warranties and disclaimers

    The service is provided as described, without warranties beyond those the law requires.

    Limitation of liability

    Our liability is limited to the extent the law allows.

    Termination

    You can stop using the service and cancel at any time. We may suspend or terminate an account that violates these terms or the acceptable use policy; when reasonably possible we contact you first. Termination for a violation does not create a refund right beyond the money-back guarantee.

    Governing law and venue

    This agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Disputes are resolved in the state or federal courts located in Delaware, and both sides consent to their jurisdiction.

    Changes to these terms

    If we change these terms, we will post the change and, where it is material, tell you before it takes effect.